June 12, 2019
I wish to extend a special note of gratitude to:
All of the angels at Vista Gardens Memory Care – Jacqueline, Ray, Victoria, Aki, Evelyn, Rachel, Mara, Destiny, Stephanie, Leah, Karina, and so many others!! I acknowledge and respect each of you for the tireless work you do in bringing hope and dignity to those in your care. Please forgive me for not calling each of you by name. I offer a special hug for Nancy Brown.
My brother and sister-in-law: Ken and Deborah Winegarner
All of my friends who have supported me through the sometimes arduous, yet honorable, journey in caring for a loved one with Alzheimer’s Disease, especially Tom, Kathy, Wes, Dina, Joy, Garrett, Fran, Sheila and sisters of Laureate Kappa Delta.
My rock and my special angel, Patricia Hill – your steadfast friendship and support over the past years in caring for my parents and I will always be one of my greatest treasures.
My cousin Carol, whose faith in, and support of me looms beyond expression in my heart, and in my mother’s.
Adam Feldman, the love of my life. I am beyond ready to start dancing with just you Handsome. Thank you so, so much for your patience and your love. I will never be able to fully express how much you mean to me.
The other love of my life – my mother. I miss you immensely.
My father Ken. Thank you for our dance over the last two and a half years. It took us a while, but we got there – to a place of love, forgiveness, and the cherished strength we drew from each other.
As Tommy’s life came to an end, and he was released from the Dementia/Alzheimer symptoms which robbed him of his intellect, his voice and thought process.
Tom, when you met him, was anxious, agitated as he had lost himself and was actually living in another life dimension, not of his choosing. As you know each patient is an individual, with different symptoms and changing personalities.
Tom was an intelligent educator, a good husband, and a wonderful father and grandfather. His life started to dim with the Dementia perhaps 10 years ago and this last year, I knew his care was becoming too much for me alone. I was so grateful that I found Vista Gardens Memory Care for many reasons.
Tom at first was very agitated and yet loved to dance and listen to music. Many of you may remember. Once his meds calmed him down, he still loved his music, ate well and enjoyed his excursions to the beach.
As I watched the nurses on different shifts, I was grateful for their attention and observation of each patient. Victoria was Tom’s sweetheart, she could calm him, shave him and he felt safe with her. Ray was also very efficient in a different way but sought relief for Tom and consolation for me as Tom declined.
Our last night, when I slept close to Tom, I was accompanied by many of the night staff, everyone watching my Tom as his life was ebbing. I appreciated their company and concern.
My three sons were most impressed with the hospitality, support and delicious dinner and breakfast we all shared in Tom’s room as we waited and then consoled each other at our humongous sense of loss.
During the day, Mara was so sweet and wonderful with all the patients. I so enjoyed singing with Mara and dancing with Tom to old songs of our youth. Ernesto was always attentive to patients, giving them his time and special talents to make them look their best. Grace was very attentive and so patient. Rachel was so sweet, so caring and many times we shared tears over Tom.
There are so many more wonderful staff that work with the patients. I was impressed with their care, tolerance, and patience with new patients who wanted to go home, who screamed and sometimes were nasty in their reactions to the situation they did not feel they belonged. I marveled at the different approaches of staff in dealing with the variety of behaviors seen. They taught me so much. I was impressed with their strength, their will, and perseverance.
I was so grateful that Tom was in the best of care with all staff and personnel at Vista Gardens. I miss the warmth and friendship of staff, as I consider you as dear friends.
You helped me with Tom and I am forever grateful and will never forget you all..
I know that leadership and training is very important to perform your skills and support for our dear ones. Many times, it may feel thankless.
But not to me, you were the guardian angels of my Tom. Having Tom imprisoned in this disease was so tragic for our family having known what an alive, active and intelligent person he was. Oh, how he loved life, music, family, and adventures. He was handsome, personable, friendly and very special.
Thank you for caring for my Tom as if he were a grandfather, father or friend to you.
Being with staff and Tom, taught me more about human kindness and sacrifice. I wanted to let you know, that each one of you who touched, worked, fed, changed his clothes, shaved him while allowing his dignity was a special gift. You will always be in our hearts as you cared for our Tommy.
With a deep heartfelt sense of gratitude and thanks,
Tommy’s wife of 51 years.
Posted by Rick E. on 08/20/17 at caring.com
I am a friend or relative of a current/past resident (5 / 5 Stars)
Almost 20 years ago I had to find a memory care facility for my father because I was unable to provide the care he needed to due to my extensive workload. He ended up living in several facilities around San Diego his first year. By several I mean 7 different assisted living/memory care institutions.. That 1st year was exasperating. having to relocated him seven times in 12 months before we found a professional memory care place that had the proper staffing and management to meet his daily needs. This experience came in handy when my father in law came to live .with of us after my mother in law passed away. He had early stages of Alzheimer’s disease which eventually progress to a level where he needed the professional assistance of an assisted living/memory care institution. Because of our previous experience with my father, My wife and I did a very extensive search to find a facility that “truly” specializes in memory care. I didn’t want to revisit the experience I had with my father. After several months we narrowed our choices down to 3 places and in the end decided on Vista Gardens. I can say with complete honesty that my wife and I believe we made very good decision when we placed the care of my father in law with Vista Gardens. Sadly my father in law passed away last week, but we are most gratefully for professionalism, kindness, and respect shown to my father in law by staff and management. Listed below are bullet marks of why we feel this way: 1. Professional Management – Jackie, Elsy, Stephanie, Evelyn, are on top of things. They are quick to follow up and have done an excellent job of hiring and training personnel. 2. The Care Givers “Care” A special shout out to Salome and Mara for your kindness. 3. Nursing Staff – Ray and the night nurse, who’s name escapes, were so professional and caring. . 4. Food – Nikki, the chef, is provides great meals. They have an organic garden which she utilizes, and takes on special request. 5 Support Staff – I never saw more thorough cleaning. The have a great system and everyone seems to work well together.. I actually saw Jackie, the director, lending a hand by cleaning and polishing tables after an event. 6 Receptionist – special shout out to Gabby.. Always pleasant and very helpful. 7 Maintenance – i can’t speak much to this category other that the fact that everything seems to be running very smoothly. . 8. Ownership – One of the reasons my wife and I chose Vista Gardens is that fact it was family/friend owned. We wanted to stay away from the “Corporate” model and stay with a more family/guest friendly concept. My bias is showing, but I think anyone who is looking for an assisted living/memory care facility they should visit Vista Gardens and see for themselves.
I would like to commend you on all the extra services for our dear ones in your care.
The trained staff, the hot towels, extra cleaning machines to keep VG smelling nice.
I know the playing piano will be a pleasure for all who visit and live in VG.
Vista Garden provides services and care beyond the expected and goes the extra mile for our dear ones.
I must congratulate and thank you so much for all the special care, events, decorations, cookies and all the services provided.
I am so glad that Tom can be in VG, the best place for him during this difficult time.
All of us with family living in VG (also means Very Good) are so appreciated.
Thanks to the caring Board, administrative staff, hardworking caregivers for personalizing services to meet the needs of each patient.
Vista Gardens looks inviting, clean and welcoming due to the cleaning, laundry, gardening staff, engineering, and food staff.
All make Vista Gardens a warm, caring place for our loved ones.
Thank you all for the dedication, hard work, and understanding of our loved one’s needs.
Alma P. (Tom’s wife) and family
Hello my name is Matthew and I would like to give one of the most sincere, honest and best shout outs and reviews I have ever done to a fantastic place that I was so Blessed to move my mom too Vista Gardens in Vista Ca. . . .This place is so very Gorgeous with nice sized rooms and a Jack and Jill bathroom, very clean, Very Friendly, and a great staff, and is truly just so very encouraging as hard as it is on the family to place a loved one. It has a gorgeous patio for my mom and everyone to enjoy the outside and the sun that we were blessed to have an awesome BBQ on yesterday for Memorial day.
I cannot say enough though about the whole staff here, Stephanie, Kelly, Leah, Evelyn, Elsy and Dr Jacqueline and all the nurses and caregivers and Matthew in maintenance . Everyone here are truly some of the nicest staff I have found anywhere that makes you feel loved and reassure you the love and care your loved one will get here.( I have seen and talked to many many places throughout the North County San Diego area and this is a diamond) If you are looking for a place for a family member or loved one this needs to be on your short list of one of the first to visit. My mom is only 69 but has a Disabling Disease called Lymphedema in both her legs that has also made her anxious, depressed, and embarrassed of her legs. She has become unable to care for herself or live on her own at this point anymore and it has been truly hard finding anyone who would help take on this challenge with her legs. It is truly one of the hardest things I as her son has ever had to deal with in life next to death.But when it becomes that time for your parent or loved one.
Please take my word and Look no further and take a tour at Vista Gardens First. The whole staff is so very caring and loving. Mom was moved in last Friday 5/26/17. And I can not lie This has truly been a hard transition for both the family and the mom to accept moving into assisted living but everyone here is so caring and loving I pray my mom calms down and comes out of her shell and truly gets to be a part of this whole family with so many friends around that will not judge her. I am not one to ever really do reviews but I felt the need to do this one for sure as everyone here has gone above and beyond to help my mom get settled in And I am just so Very Thankful.
One of the best parts of Vista Gardens other than just the great care and attention, the many activities, awesome food and much much more is the LOVING environment I feel my mom is receiving here.. I feel my mom will love it here and I look forward to seeing Vista Gardens become Family as they continue to love and care for mom.I am excited to see the fantastic care and love Vista Gardens has to offer to all its residents but most of all for my beautiful mom to finally have a Happy, Healthy, Active, Safe Life again having a quality of life that not many places can offer with her leg condition …. Vista Gardens is a 5 star all the way — feeling hopeful.
March 16, 2016
February 23, 2016
January 23, 2016
My mother has lived at Vista Gardens for over a year now. My family and I are so pleased with the care she receives. The staff are caring, warm and welcoming from the moment you walk in the door. They know the residents well and individualize the services. The grounds are beautiful and well cared for. The interior is always clean, cheerful, spacious and feels like a condo community. The food is very good to excellent and the dining area is relaxing and open. The activities are relevant and well attended. My mother loves the drives and outings. The daily care is well supervised and I feel confident with the nursing staff, especially with Emily overseeing the details. While no place is perfect, I do have to say that most of my concerns have been addressed quickly and well.
January 19, 2016
Dear Dr. DuPont,
I would like to thank the whole staff at Vista Gardens for taking care of my mother, Hannah Sonoda, for the past year. She has been comfortable and safe and my family appreciates that. In particular, I would like to recognize a few of the staff members who have shown exemplary work on my mother’s behalf.
Gabby is warm and welcoming and always has a kind word or observation about my mother. She seems to genuinely care about my mom’s well being. Gabby is also very professional and presents a great first impression of the building. She is wonderful on the telephone also.
Emily has been so helpful and always follows through on my requests for information or help. She has very good communication skills and gives me honest but professional feedback.
Ausencia works so hard and she often has a kind word for me and takes the time to acknowledge me and ask how I am doing. I see Carmen working hard all the time. I also want to recognize the whole housekeeping staff as they maintain a clean and inviting environment. So important to the overall feeling of the building!
Shannon is wonderful. I think she has the hardest job in the building. She navigates the world between the staff, public and families to ensure that the residents get the care they need. I think she tries her best every day. She worked with me to find good strategies to help my mom in ways that were calming.
Sarai is efficient and warm. I always feel happy to see her. She is kind to everyone.
Rose is a gem. She is upbeat and gets to know each of the residents as individuals. She presents such a positive attitude that it is infectious. I really enjoy her. Mara and Andrea work continuously to keep the residents engaged. They make a hard job look easy.
I know that Shari has been doing wonders with my mom in getting her to complete daily hygiene in a respectful and professional way. She obviously has amazing skills. The food is usually very good to excellent. This is a BIG part of the enjoyment of my mother and I applaud the chefs. Also, Aires takes the time to say ‘hi’ and to ask if there is anything that I want. She is kind and makes me feel at home. I have seen the other wait staff showing kindness to the residents at every meal.
I do not want to imply that I am not happy with the rest of the staff; I simply wanted to let you know the people who have touched me and my mother personally. I know that there are many others who are doing an excellent job with residents and behind the scenes. Thank you for all their care and hard work.
July 21, 2015
Dear Toni and Vista Gardens Staff,
I put my mother, June, to rest with such peace and comfort, along with her own, in large part because of the exceptional comfort and personal care of the highest standards at Vista Gardens.
Never could I have imagined such professionalism and warmth in any facility, having witnessed the disappointments every day in other nursing homes for my grandparents. But the keyword for mother, and me is consistency, in the gentle “handling” of the very personal needs of each resident by each and every caregiver (aide, nurse, med tech, etc.).
What comfort I felt in May of this year was certainly alive in me even with her passing. Knowing that she was prepared so peacefully by your staff.
With infinite thanks to all, most gratefully,
Dear Vista Gardens owners, directors and entire staff,
Words can’t express my (and my family’s) gratitude to you with your loving care and attention you gave my beloved mother, Julianne.
All the way to the time of her home-going to be finally “at home” with her Lord Jesus Christ who she resides with now, you were there and caring all the way.
I cannot name every single employee who was particularly helpful and kind, but here are some — Marianna, Tanya, Felicia, Sarai, Yvette, Toni, Gabby, Nick, Peter, Jason, Jeremiah, Ty, Carmen, Aries & so many more!
God bless and thank you,
This is the “Four Seasons” for dementia care patients. Who would think that ‘fabulous’ could describe a memory care facility?
There are several things which sets this place apart from the competition.
First, it was built from the ground up with dementia care in mind. They do not handle any other kind of patient. The workers here understand dementia and Alzheimers and that is the key. So many other places like nursing homes do not understand or want the dementia patient as they are too difficult or time-consuming to handle.
Vista Gardens is beautiful inside and out. Inside, it resembles an upscale hotel, not a medical facility. It is spotless and none of the telltale ‘smells’ which mark nursing homes. Everywhere you look, you can see that someone invested a fortune in ‘quality’ throughout. Even the toilets are fitted with expensive bidets. The furniture and carpets are tasteful and evoke quality. The restaurant is run by a chef who caters to the guests, using produce from its own garden and many organic ingredients. The meals are a far cry from the airline-type food served at hospitals and nursing homes. There is a nurse on staff 24/7. There are many places where a dementia patient can ‘wander’, such as the Ronald Reagan library which has computers, or the pub which has a flat screen and a popcorn machine. Outside again there are many places of interest for the patient, paths that wind around a vegetable garden, mini golf, etc. The rooms have plenty of built-in custom storage space.
I can’t speak highly enough of this place and the staff really cares about the patient and families. The attitude of the staff is light years ahead of other places that I have seen that are owned by big corporate entities. VGMCC is family owned and you sense that they have pride in their investment and really care. So unlike the many other places, my father has been in. They are hi-tech too. Cameras everywhere and they are monitored from the reception staff. There is wireless Internet available. The ratio of caseworkers to patients is excellent, which is key to good care. – AMY M.
Vista Gardens is the next best thing to having your loved one at home with you. It was the best thing our family could have done for our Grandfather. 🙂 – LORI D.
IMHO this is the ONLY place to put a loved one who has Alzheimers or dementia. Top quality furnishings and design is evidenced throughout. There was much planning that went into this place. My Dad has thrived since coming here, he is comfortable. This IS like a Four Seasons.(.I should know I worked at the Four Seasons for 10 years). The staff is attentive and compassionate. I notice they are always cleaning the carpets, it is not depressing and smelly like most rest homes my dad was in before. – JOHN R.
Words cannot describe the appreciation I have for the staff at Vista Gardens. They truly love and care for their residents and put a whole new meaning to the word caregiver. My mom wanted to live with her family in her final days and it was not possible. Vista Gardens is the closest thing to having your loved one at home with you. I have not seen my mom this happy in years and am truly grateful for all they did. MARGARET C.
[My husband] Peter is not your typical dementia patient– he is young, active & in outstanding physical health, yet his cognitive deficits became far too vast for me to manage at home. I extensively researched communities that could care for Peter and his unique set of needs. Vista Gardens with its secure acreage and large facility were what first attracted me.
Upon meeting with the staff, I felt they were not only concerned but understood Peter’s exceptional set of needs and had the diverse staff to provide a loving place for him to live while formulating the best care plan for him. From the caregivers and custodial staff to the office administration, love and compassion is generously given to my husband on a daily basis. High fives, handshakes and hugs are exchanged as he walks down the hallway. While there is nothing ideal about having a loved one with dementia or having to make the decision to place them in a community, Vista Gardens provides Peter with a clean, peaceful “home” setting while giving me and our children the peace of mind that he is loved and well cared for in our absence.
If you are facing the challenge of placing a loved one, I encourage you to visit Vista Gardens. As their mission statement says, they will provide quality care and comfort within their community in a compassionate and innovative approach for all residents and their families. – CHRIS M.
My name is Cande, my sister’s name is Kelly. Our mom, Sharon, has been a resident of Vista Gardens for the last year. She loves it! I welcome you to meet and speak with her. She may be confused at times, but she’s extremely happy!
It’s my hope that this letter reaches each of you who may be struggling with the care of a loved one. If your experience in searching for a worthy home has been anything like our journey, you’re probably feeling overwhelming anxiety, fear, guilt, frustration, and tremendous sadness. Please know you are not alone. I say this with all heartfelt sincerity: You can stop now; you can let it all go. You’ve found Vista Gardens Memory Care, and this is home. Your family member is going to be very happy here!
Before we found Vista Gardens, my sister and I were struggling to care for Mom ourselves. Our mother, a retired small business owner who had dedicated her life to charity and children, found herself unable to live independently. My sister and I adapted our lives to the situation; my sister cared for my mother at night, and I cared for her during the day. It was incredibly difficult. In recent years, our gracious, temperate, sweet-natured mother Mom became plagued with panic attacks. She was never at ease, always feeling anxious and stressed, and constantly fidgeting, pacing, and wandering at all hours. She was tortured by spells of anger and hostility brought on by delusions. Her grandchildren were distraught at witnessing the “episodes” that occurred daily and could last for hours. I must confess, my sister and I were equally distraught. We were emotionally and physically drained from the constant drama that had become our lives.
After a long search of numerous memory care facilities, and many residential care homes, we found the recently opened Vista Gardens. When we first visited, we were immediately struck by the different feel of our surroundings. It’s light, open, and lovely. While we knew our mother would appreciate the luxury, it’s the phenomenal/eve/ of care that we appreciate most. Mom’s formed close attachments to the fantastic staff she knows as her friends. They treat her with respect, but it’s so much more than that; they treat her with sincere affection. They talk to her, and listen to her with infinite patience. The staff also helps to facilitate and foster friendships between residents. What a difference those friendships make! Despite having Alzheimer’s disease and despite the frustration of severe memory loss, Mom ‘s demeanor transformed completely. Mom became a new person at the Gardens. She’s not merely content, she’s enjoying every minute of her retirement at a relaxed, leisurely pace in her Gardens home. Her quality of life has improved dramatically since she moved in. We could never have imagined that!
When you’re ready to make the change and place your family member with Vista Gardens, don’t be afraid Your loved one will be catered to with presidential attention. It’s a home fit for a King or Queen, but filled with personal attention and love. You’ll see!
I look forward to meeting you. Our parents may become close friends! If your parent’s condition is far enough along that you think those bonds can no longer be formed with any lasting meaning, you may be wrong. We were. Miracles happen. And it’s the small miracles, the pleasant moments that make life worth living. You may find that there’s many more of those to be had for your mom or dad than you thought possible.
All Our Best to You and Your Family!
Regards, CANDE S. and KELLY B.