March 16, 2016
February 23, 2016
January 23, 2016
My mother has lived at Vista Gardens for over a year now. My family and I are so pleased with the care she receives. The staff are caring, warm and welcoming from the moment you walk in the door. They know the residents well and individualize the services. The grounds are beautiful and well cared for. The interior is always clean, cheerful, spacious and feels like a condo community. The food is very good to excellent and the dining area is relaxing and open. The activities are relevant and well attended. My mother loves the drives and outings. The daily care is well supervised and I feel confident with the nursing staff, especially with Emily overseeing the details. While no place is perfect, I do have to say that most of my concerns have been addressed quickly and well.
January 19, 2016
Dear Dr. DuPont,
I would like to thank the whole staff at Vista Gardens for taking care of my mother, Hannah Sonoda, for the past year. She has been comfortable and safe and my family appreciates that. In particular I would like to recognize a few of the staff members who have shown exemplary work on my mother’s behalf.
Gabby is warm and welcoming and always has a kind word or observation about my mother. She seems to genuinely care about my mom’s well being. Gabby is also very professional and presents a great first impression of the building. She is wonderful on the telephone also.
Emily has been so helpful and always follows through on my requests for information or help. She has very good communication skills and gives me honest but professional feedback.
Ausencia works so hard and she often has a kind word for me and takes the time to acknowledge me and ask how I am doing. I see Carmen working hard all the time. I also want to recognize the whole housekeeping staff as they maintain a clean and inviting environment. So important to the overall feeling of the building!
Shannon is wonderful. I think she has the hardest job in the building. She navigates the world between the staff, public and families to ensure that the residents get the care they need. I think she tries her best every day. She worked with me to find good strategies to help my mom in ways that were calming.
Sarai is efficient and warm. I always feel happy to see her. She is kind to everyone.
Rose is a gem. She is upbeat and gets to know each of the residents as individuals. She presents such a positive attitude that it is infectious. I really enjoy her. Mara and Andrea work continuously to keep the residents engaged. They make a hard job look easy.
I know that Shari has been doing wonders with my mom in getting her to complete daily hygiene in a respectful and professional way. She obviously has amazing skills. The food is usually very good to excellent. This is a BIG part of the enjoyment of my mother and I applaud the chefs. Also, Aires takes the time to say ‘hi’ and to ask if there is anything that I want. She is kind and makes me feel at home. I have seen the other wait staff showing kindness to the residents at every meal.
I do not want to imply that I am not happy with the rest of the staff; I simply wanted to let you know the people who have touched me and my mother personally. I know that there are many others who are doing an excellent job with residents and behind the scenes. Thank you for all their care and hard work.
July 21, 2015
Dear Toni and Vista Gardens Staff,
I put my mother, June, to rest with such peace and comfort, along with her own, in large part because of the exceptional comfort and personal care of the highest standards at Vista Gardens.
Never could I have imagined such professionalism and warmth in any facility, having witnessed the disappointments every day in other nursing homes for my grandparents. But the key word for mother, and me, is consistency, in the gentle “handling” of the very personal needs of each resident by each and every caregiver (aide, nurse, med tech, etc.).
What comfort I felt in May of this year was certainly alive in me even with her passing. Knowing that she was prepared so peacefully by your staff.
With infinite thanks to all, most gratefully,
Dear Vista Gardens owners, directors and entire staff,
Words can’t express my (and my family’s) gratitude to you with your loving care and attention you gave my beloved mother, Julianne.
All the way to the time of her home-going to be finally “at home” with her Lord Jesus Christ who she resides with now, you were there and caring all the way.
I cannot name every single employee who was particularly helpful and kind, but here are some — Marianna, Tanya, Felicia, Sarai, Yvette, Toni, Gabby, Nick, Peter, Jason, Jeremiah, Ty, Carmen, Aries & so many more!
God bless and thank you,
This is the “Four Seasons” for dementia care patients. Who would think that ‘fabulous’ could describe a memory care facility?
There are several things which sets this place apart from the competition.
First, it was built from the ground up with dementia care in mind. They do not handle any other kind of patient. The workers here understand dementia and Alzheimers and that is the key. So many other places like nursing homes do not understand or want the dementia patient as they are too difficult or time consuming to handle.
Vista Gardens is beautiful inside and out. Inside, it resembles an upscale hotel, not a medical facility. It is spotless and none of the telltale ‘smells’ which mark nursing homes. Everywhere you look, you can see that someone invested a fortune in ‘quality’ throughout. Even the toilets are fitted with expensive bidets. The furniture and carpets are tasteful and evoke quality. The restaurant is run by a chef who caters to the guests, using produce from its own garden and many organic ingredients. The meals are a far cry from the airline-type food served at hospitals and nursing homes. There is a nurse on staff 24/7. There are many places where a dementia patient can ‘wander’, such as the Ronald Reagan library which has computers, or the pub which has a flat screen and a popcorn machine. Outside again there are many places of interest for the patient, paths that wind around a vegetable garden, a mini golf, etc. The rooms have plenty of built-in custom storage space.
I can’t speak highly enough of this place and the staff really cares about the patient and families. The attitude of the staff is light years ahead of other places that I have seen that are owned by big corporate entities. VGMCC is family owned and you sense that they have pride in their investment and really care. So unlike the many other places my father has been in. They are hi-tech too. Cameras everywhere and they are monitored from the reception staff. There is wireless Internet available. The ratio of caseworkers to patients is excellent, which is key to good care. – AMY M.
Vista Gardens is the next best thing to having your loved one at home with you. It was the best thing our family could have done for our Grandfather. 🙂 – LORI D.
IMHO this is the ONLY place to put a loved one who has alzheimers or dementia. Top quality furnishings and design is evidenced throughout.There was much planning that went into this place. My Dad has thrived since coming here, he is comfortable. This IS like a Four Seasons.(.I should know I worked at the Four Seasons for 10 years). The staff is attentive and compassionate. I notice they are always cleaning the carpets,it is not depressing and smelly like most resthomes my dad was in before. – JOHN R.
Words cannot describe the appreciation I have for the staff at Vista Gardens. They truly love and care for their residents and put a whole new meaning to the word caregiver. My mom wanted to live with her family in her final days and it was not possible. Vista Gardens is the closest thing to having your loved one at home with you. I have not seen my mom this happy in years and am truly grateful for all they did. MARGARET C.
[My husband] Peter is not your typical dementia patient– he is young, active & in outstanding physical health, yet his cognitive deficits became far too vast for me to manage at home. I extensively researched communities that could care for Peter and his unique set of needs. Vista Gardens with its secure acreage and large facility were what first attracted me.
Upon meeting with the staff, I felt they were not only concerned, but understood Peter’s exceptional set of needs and had the diverse staff to provide a loving place for him to live while formulating the best care plan for him. From the caregivers and custodial staff to the office administration, love and compassion is generously given to my husband on a daily basis. High fives, hand shakes and hugs are exchanged as he walks down the hallway. While there is nothing ideal about having a loved one with dementia or having to make the decision to place them in a community, Vista Gardens provides Peter with a clean, peaceful “home” setting while giving me and our children the peace of mind that he is loved and well cared for in our absence.
If you are facing the challenge of placing a loved one, I encourage you to visit Vista Gardens. As their mission statement says, they will provide quality care and comfort within their community in a compassionate and innovative approach for all residents and their families. – CHRIS M.
My name is Cande, my sister’s name is Kelly. Our mom, Sharon, has been a resident of Vista Gardens for the last year. She loves it! I welcome you to meet and speak with her. She may be confused at times, but she’s extremely happy!
It’s my hope that this letter reaches each of you who may be struggling with the care of a loved one. If your experience in searching for a worthy home has been anything like our journey, you’re probably feeling overwhelming anxiety, fear, guilt, frustration, and tremendous sadness. Please know you are not alone. I say this with all heartfelt sincerity: You can stop now; you can let it all go. You’ve found Vista Gardens Memory Care, and this is home. Your family member is going to be very happy here!
Before we found Vista Gardens, my sister and I were struggling to care for Mom ourselves. Our mother, a retired small business owner who had dedicated her life to charity and children, found herself unable to live independently. My sister and I adapted our lives to the situation; my sister cared for my mother at night, and I cared for her during the day. It was incredibly difficult. In recent years, our gracious, temperate, sweet natured mother Mom became plagued with panic attacks. She was never at ease, always feeling anxious and stressed, and constantly fidgeting, pacing, and wandering at all hours. She was tortured by spells of anger and hostility brought on by delusions. Her grandchildren were distraught at witnessing the “episodes” that occurred daily and could last for hours. I must confess, my sister and I were equally distraught. We were emotionally and physically drained from the constant drama that had become our lives.
After a long search of numerous memory care facilities, and many residential care homes, we found the recently opened Vista Gardens. When we first visited, we were immediately struck by the different feel of our surroundings. It’s light, open, and lovely. While we knew our mother would appreciate the luxury, it’s the phenomenal/eve/ of care that we appreciate most. Mom’s formed close attachments to the fantastic staff she knows as her friends. They treat her with respect, but it’s so much more than that; they treat her with sincere affection. They talk to her, and listen to her with infinite patience. The staff also helps to facilitate and foster friendships between residents. What a difference those friendships make! Despite having Alzheimer’s disease and despite the frustration of severe memory loss, Mom ‘s demeanor transformed completely. Mom became a new person at the Gardens. She’s not merely content, she’s enjoying every minute of her retirement at a relaxed, leisurely pace in her Gardens home. Her quality of life has improved dramatically since she moved in. We could never have imagined that!
When you’re ready to make the change and place your family member with Vista Gardens, don’t be afraid Your loved one will be catered to with presidential attention. It’s a home fit for a King or Queen, but filled with personal attention and love. You’ll see!
I look forward to meeting you. Our parents may become close friends! If your parent’s condition is far enough along that you think those bonds can no longer be formed with any lasting meaning, you may be wrong. We were. Miracles happen. And it’s the small miracles, the pleasant moments that make life worth living. You may find that there’s many more of those to be had for your mom or dad than you thought possible.
All Our Best to You and Your Family!
Regards, CANDE S. and KELLY B.